Kames Fish Farming Limited - Privacy Notice
Information about us
Kames Fish Farming Limited
Registered in Scotland under company number SC51158
Registered address: Kilmelford, By Oban, PA34 4XA
VAT number: 264 1861 55
Data Protection representative: Samantha Turnbull, Accounts Assistant
samanthaturnbull@kames.co.uk; also contact via fish@kames.co.uk
Registered in Scotland under company number SC51158
Registered address: Kilmelford, By Oban, PA34 4XA
VAT number: 264 1861 55
Data Protection representative: Samantha Turnbull, Accounts Assistant
samanthaturnbull@kames.co.uk; also contact via fish@kames.co.uk
How we use your information
This privacy notice tells you what to expect when Kames Fish Farming Limited collects personal information. It applies to information we collect about:
- visitors to our website;
- people who we interact with in the course of business, eg customers and suppliers
- job applicants and our current and former employees.
Visitors to our websites
When someone visits www.kames.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
People who email us
KFF monitors any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who interact with KFF
We have to hold the details of customers, suppliers and individuals in the course of business. However, we only use these details to fulfil orders as requested from customers, and to conduct our business operations. Occasionally we may email with information on our services that we think you will find relevant.
The data we collect will include:
· Company addresses
· Company names
· Contact Phone Numbers
· Individual Employee Names
· Contact Fax Numbers
· Email addresses
· Credit check (for credit customers)
Data may be held for up to 7 years after the last date of supply or contact. For some items of supply, ie fish farming equipment, we may hold your data for longer in case of any technical queries.
We will never sell your data to a third party, and we will not share your data with a third party unless it is required to fulfil an order, or we are legally obliged to do so.
In order to process orders, we may be required to send data to third parties, these include but are not limited to:
· Credit check companies
· Courier/Transport services
Any information passed on to these parties will be conducted within the GDPR guidelines and will only be relevant to the requirements of providing our services.
The data we collect will include:
· Company addresses
· Company names
· Contact Phone Numbers
· Individual Employee Names
· Contact Fax Numbers
· Email addresses
· Credit check (for credit customers)
Data may be held for up to 7 years after the last date of supply or contact. For some items of supply, ie fish farming equipment, we may hold your data for longer in case of any technical queries.
We will never sell your data to a third party, and we will not share your data with a third party unless it is required to fulfil an order, or we are legally obliged to do so.
In order to process orders, we may be required to send data to third parties, these include but are not limited to:
· Credit check companies
· Courier/Transport services
Any information passed on to these parties will be conducted within the GDPR guidelines and will only be relevant to the requirements of providing our services.
Grounds of Processing
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
• Providing and managing your account.
• Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by emailing fish@kames.co.uk).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
• Providing and managing your account.
• Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by emailing fish@kames.co.uk).
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Updating this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated May 2018
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Your rights
Under the GDPR, you have the following rights, which we will always work to uphold:
a) The right to be informed about our or collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in this privacy notice.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way
i) For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided at the beginning of this notice.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
a) The right to be informed about our or collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in this privacy notice.
b) The right to access the personal data we hold about you.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way
i) For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided at the beginning of this notice.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Complaints or queries
KFF tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of KFF’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of KFF’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Access to personal information
Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulation 2016. If we do hold information about you we will:
To make a request to KFF for any personal information we may hold please write to the address provided below.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting KFF at the address provided below
You have the right to object to our processing and/or request it is deleted or restricted. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected.
We will always observe your objection to receiving our marketing: please contact fish@kames.co.uk including the name, business name, address, telephone number and email address that you wish to have excluded.
Before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us identify you and respond to your request.
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints of this nature should be made to Kames Fish Farming Limited at:
Kames Fish Farming Limited
Kilmelford
By Oban
PA34 4XA
Email: fish@kames.co.uk
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
To make a request to KFF for any personal information we may hold please write to the address provided below.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting KFF at the address provided below
You have the right to object to our processing and/or request it is deleted or restricted. In considering our response we undertake to ensure your interests, fundamental rights and freedoms are properly balanced against our legitimate interests. We will also look at whether it is still necessary to process your data for the purpose it was collected.
We will always observe your objection to receiving our marketing: please contact fish@kames.co.uk including the name, business name, address, telephone number and email address that you wish to have excluded.
Before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us identify you and respond to your request.
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints of this nature should be made to Kames Fish Farming Limited at:
Kames Fish Farming Limited
Kilmelford
By Oban
PA34 4XA
Email: fish@kames.co.uk
